Crescent Craft Decor – Electronics Return & Refund Policy

At Crescent Craft Decor, we prioritize your satisfaction and want you to be happy with your purchase. If you’re not completely satisfied, we have a

hassle-free return and refund process for your convenience.

1. Return Window

You can request a return within 14 days of receiving your product.

2. Eligible Reasons for Return

You may return items under the following circumstances:

Defective or damaged items received.

Incorrect product received (wrong model, color, specifications).

Product does not match the description or is missing important features.

3. Condition for Returns

To ensure your return is processed quickly:

The item must be in unused condition and in its original packaging.

All accessories, manuals, and original documentation must be included with the product.

4. How to Initiate a Return

Log into your Crescent Craft Decor account.

Go to Orders and select the item you wish to return.

Choose the product and reason for return.

Follow the steps to submit your return request.

5. Non-Returnable Items

Some items may not be eligible for return unless they are faulty or damaged. This includes:

Opened, used, or tampered electronics.

Software products, or sealed items that have been opened.

6. Refund Process

Once your return is approved, we will:

Inspect the returned product.

Process your refund to the original payment method.

Refunds usually include the purchase amount and applicable taxes but may not include shipping fees.

Refund timelines vary depending on your payment provider or bank.

7. Return Shipping

Return shipping fees are covered by Crescent Craft Decor for defective or incorrect items.

For any other reasons, return shipping costs may be borne by the customer.